Policies

OFFICE HOURS

Monday through Friday, 7:00 AM to 3:30 PM

Office: (513) 707-5139

ORDERING

Catering orders are accepted via email which is vantivcatering@avifoodsystems.com. Our catering team will confirm orders within 24 hours.

Disposable plates, utensils, and service ware are included with all orders. Please note additional or unique requests in the "Special Requests" comment box.

DELIVERIES

Delivery times are accommodated on a first come first serve basis. After hours and weekend catering events may be subject to additional delivery or staffing charges.

ORDERING REQUIREMENTS

We ask for a minimum of 48 hours notice for all catering orders.

 

PAYMENT OPTIONS

AVI accepts all major credit cards and company checks.

CANCELLATION POLICY

We require 24 hours notice to cancel an order. Orders cancelled within 24 hours are subject to charges.

SPECIAL EVENTS & PARTIES

Planning a special event or party? Our team is here to assist with all your event details, from custom menus to event design. Call us for more information.

SPECIALTY LINEN, RENTAL EQUIPMENT, FLOWER RENTAL & DECOR

Please ask about how we can enhance your event. Specialty linens, rented flowers, and decor are available upon request. China service is available upon request for an additional charge.



AVI Foodsystems at Worldpay
8500 Governors Hill Drive
Cincinnati, OH 45249
(513) 707-5139